Thursday, October 8, 2009

Swine Flu?

What a nice way to break in the new quarter by contracting a nice virus. I am not sure my Dx is correct because no blood was taken, no sputum, no nothing. I left with a Rx for cough medicine laced with Codeine. Currently, I feel better than ever having just eaten Thai food and an enormous multivitamin. The MD told me if it was bacterial I would be constantly fever ridden. But since my fever came and passed he thinks it is viral. So, I opted out of antibiotics. He didn't say for certain I had viral bronchitis he just gave me cough medicine and suggested this "could" be my problem.

The experience at the medical clinic was quite annoying. I get there at 10 am, they tell me I can see a doctor at 11 am, I fill out all my paperwork, they have me sit in waiting room near the doctors office and I wait until 11:30 am before I get in to see him. What kind of customer service is that? And, I sit in the exam room and wait until 11:40 am for him to come in! He comes in, asks me if I use drugs recreationally, if I smoke, if I drink (I said no... just kidding) etc., etc., and asks me about chiropractic school. His interest focused on that and not me and he continued to ask questions about it. How much does it cost to go there, how long is the program, how large is your class size? He formed a differential list and picked the possible diseases off and left the room by 11:50 am! I spent 10 minutes with him and was charged $190.

My insurance will pay for it but that is ludicrous! The experience taught me a great lesson about customer service. Never have your patients wait 30 minutes for their appointment. When you say 10 am, you better have them in the exam room at 10 am. Spend some time getting to know the patient and don't treat them like a lab animal. Show compassion for their injury or disease and make them know you care.

I strongly feel the medical community is spoiled rotten. They treat you like shit, they make you wait, charge the hell out of you and they don't get busted by the Better Business Bureau. He gave me no nutritional advice or therapeutic options I could do at home. Next time I am going to a naturopath.

Time for bed!

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